Start by checking the eligibility rules for the specific Centrelink payment, including residence, income, assets, age and personal circumstances. Have supporting documents ready, such as identification, income details, rental information and records of your savings or investments. Report changes promptly and follow any appointments, reporting dates or mutual obligation requirements that apply to you. Services Australia makes the final decision, so check servicesaustralia.gov.au or contact Centrelink for guidance based on your circumstances.