Canberra households may be able to access ACT Government concessions, energy or rates assistance, transport discounts and federal payments, depending on their income, residency and circumstances. The ACT Government’s concessions portal is the best place to check current programs and eligibility, while Services Australia can help with Centrelink payments and other support. Energy retailers may also offer hardship programs or payment plans, so contact your provider if bills are becoming difficult to manage. Eligibility and assistance levels are assessed by the relevant department or provider and can change over time.