Melbourne households may be able to access Victorian concessions and rebates, including help with energy, rates, transport or essential costs, depending on their circumstances. Federal payments and concessions through Services Australia may also apply, while some councils offer local hardship programs or food and emergency assistance. Eligibility, payment amounts and application requirements vary, so check the Victorian Government’s cost-of-living support information, servicesaustralia.gov.au and your local council. Providers and government departments make the final decision based on your income, residency, household and concession-card details.