Wollongong residents may be able to access help through Services Australia, including Centrelink payments, concession cards and energy-related assistance, depending on their circumstances. You can also check Service NSW for rebates and concessions, and Wollongong City Council for local support, rates assistance or community programs. Electricity retailers and community organisations such as Anglicare or the Illawarra-based emergency relief services may also offer payment support or financial counselling. Eligibility and payment amounts are decided by the relevant department or provider, so check servicesaustralia.gov.au, service.nsw.gov.au and wollongong.nsw.gov.au for current details.