For a burst pipe, serious leak or blocked sewer in Townsville, turn off the water at the mains if it is safe and contact a licensed emergency plumber. Ask about the call-out fee, hourly rate, expected arrival time and whether the work is covered by a workmanship warranty before agreeing. Check the plumber’s licence details and keep photos, invoices and notes for your insurer if the damage may be claimable. Availability, pricing and response times depend on the plumber and your location, so confirm the details directly.