Life Is New Team: Energy rebates for households vary between states and territories, and may depend on factors such as your concession card, income, energy use or whether you receive certain government payments. Check your state or territory government website and your electricity retailer’s rebate information to see which schemes may apply and how to apply. Some households may also qualify for payment extensions or hardship support through their retailer. Eligibility and payment amounts are decided by the relevant government department or provider, so use official information at energy.gov.au and Services Australia where appropriate.