Families in Cairns generally claim Family Tax Benefit (FTB) through Services Australia, and Queensland residence does not usually create a separate FTB rate. Eligibility and payment amounts can depend on your family income, children’s ages, care arrangements, residency and other circumstances. FTB may include Part A, Part B, or both, and you may need to lodge a tax return to finalise the amount. Check the current rules and claim options at servicesaustralia.gov.au, as Services Australia makes the final decision on your entitlement.