Compare written quotes from several removalists and check exactly what is included, such as packing, stairs, storage, fuel, tolls and delivery to the new address. Confirm the company’s ABN, experience with your route, cancellation terms and expected collection and delivery windows. Ask what transit protection or goods-in-transit insurance is available, as cover, exclusions and claims processes can vary. Keep an inventory and photograph valuable items before loading, and read the agreement carefully before paying a deposit.